FAQs
SHIPPING
How Much Does Shipping Cost?
We are pleased to offer free worldwide shipping
Where Do You Ship?
Mosom can ship worldwide to street addresses in the continental US. Because most of our products are shipped via FedEx, we cannot deliver to PO Boxes or APO/FPO addresses.
If you do not see a shipping option for your country, please contact us.
How Long Will It Take To Receive My Order?
ORDER PROCESING | SHIPPING | TOTAL AMOUNT OF TIME | |
Mosom Products | 2 - 3 Weeks | 5 - 7 Days | 4 - 5 Weeks |
Please note: all orders placed during weekend or on holidays will be processed the next business day, so keep this in mind as you factor in delivery timing. Orders placed after 1 PM ET on business days will begin processing on the following business day. Please contact us if you have any questions.
Can I Check The Status Of My Order Online?
You will receive an email when it has shipped and one of our preferred carriers will email or call you within 2-8 business days to schedule a specific delivery time and date depending on your availability.
If you have an account with Mosom House, you can log into your account and scroll down on your account page to see your order history and status.